FAQ
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Everything You Need to Know, Clearly Explained
We believe transparency builds trust. Here you’ll find clear, honest answers to the most common questions about our programs, process, and expectations.
How does your training style differ from a standard gym?
We are a personal training facility specializing in semi-private personal training. This system, simply put, combines all the benefits of traditional 1-on-1 training with a team atmosphere so that you get the coaching when you need it and the independence when you don’t.
Will I work with the same personal trainer every time?
When you are training at Compass Fitness, you will potentially work with all training staff under our roof. Our charting system makes for seamless transitions between coaches, and having multiple coaches providing instruction during your training session affords you the fastest route to your goals.
How long is each training session?
Each session is scheduled for 45 minutes in duration. We start each session at the top of the hour so we ask that you show up 5 minutes ahead of your training hour to get settled in and complete your cardio warmup.
Do I need to work out at the same time every week?
Developing a master schedule (i.e. training at the same times and days each week) is the best way to ensure you have a training session during the most convenient time that fits into your weekly schedule.
We understand that developing a master schedule is not always possible due to changes in work schedule or family duties, so we due allow you to “float” your schedule on a week-to-week basis.
It is worth noting that master schedule clients have priority for the spot they request to reserve, but we do our very best to accommodate any client that needs to change their schedule on a week to week basis.
Do you provide workouts for the days I am not at Compass Fitness?
Along with the training programs you will be working on during your “In house” sessions at Compass Fitness, we provide monthly independent resistance and cardiovascular protocols to be performed at home or at a gym you have access to.
How does billing work and what payment methods do you accept?
We require a card on file(credit/debit) as our only form of payment for monthly membership dues.
We draft training dues on a monthly basis on the 1st or 15th of each month as determined by you during the initial consultation